Retainix
Loyalty & cashback across every branch
A loyalty and cashback platform for a single business with multiple branches. One programme, shared members, branch-aware activity—so staff and customers see the same rules wherever they walk in.
Built and maintained by Emiote · Stage: Beta
Purpose
Give one business a single loyalty and cashback programme that works the same way at every branch—earn, redeem, and report without spreadsheet chaos.
Problem
Multi-location operators want repeat customers, but branch-by-branch rewards break down fast: different rules at each counter, members that don't transfer cleanly, and no single view of whether the programme is working.
Why we built it
Retainix started from real multi-location operations—loyalty that has to work at the counter, not only in a deck. Early requirements were grounded in fuel retail and multi-outlet workflows: earn and redeem must be simple for staff, consistent across sites, and measurable as one programme. We own and run it as an Emiote product. The platform is multi-tenant under the hood; the product surface today is one business with live multi-branch. Multi-business admin stays out of the UI until a real second organisation needs it.
Who it's for
Businesses that run more than one location and want one loyalty or cashback programme staff can run the same way at every branch.
What's in it
- One programme shared across all branches
- Multi-branch live: activity and earn/redeem per location
- Shared member base—reward earned at one branch, usable at another when you allow it
- Cashback and loyalty rules staff can explain at the counter
- Branch-aware reporting without a separate spreadsheet per site
Where it is today
Beta. Multi-branch for a single business is live. Multi-business create/delete stays hidden—architecture is ready; we open it when a second organisation is real, not before.
From building it
Multi-branch retention only works when the programme is one system at every location—not a separate scheme reinvented per branch.
What this changes for client work
It keeps us honest about operational software: multi-location workflows, clear rules for staff, and data that stays consistent when the business has more than one door. We bring that same discipline to client products.